When will my order be dispatched?
Orders will be picked, packaged & dispatched within 3 working days of ordering.
What courier do you use & how long will it take for my parcel to be delivered?
All orders are shipped via FedEx TNT Express (24 hour service), however due to COVID-19 deliveries can take up to 72 hours.
This is a tracked and signed for service, a signature will be required on delivery.
Can I track my delivery?
Yes, all orders are sent on a tracked service, tracking information will be sent to the contact information used at checkout.
How much will it cost to ship my order?
Any orders under £250 - £15 carriage charge
Free shipping on any orders over £250
Do you ship internationally?
International delivery is available - please contact the team for more information.
What happens if I miss my delivery?
FedEx TNT will contact you to re-arrange delivery.
Can I change or add items to my order?
Unfortunately, once an order has been placed we cannot make any amendments. A new order will need to be placed.
Can I change my address after ordering?
Unfortunately, once an order has been placed we unable to amend delivery addresses. A new order would need to placed with correct details.
Have a question not listed here?
Please visit our Contact Us page, where a member of the team will be on hand to help.